Set it up for someone you love
If your mum, dad, grandparent or the person you care for would enjoy a regular chat but wouldn't sign up online themselves, you can do it for them in about five minutes.
How it works
1. You create their profile
About five minutes — their first name, area, interests and a phone number.
2. We confirm their number
A quick call to check the phone is theirs before any introductions.
3. They enjoy a weekly natter
We find a good match and arrange a call — you can see how it's going from your account.
Common questions
Do they need a computer or a smartphone?
No. Everything that matters happens on an ordinary telephone. You manage the profile online; they simply answer or dial a number.
What information do you need from me?
Your name, your relationship to them, and a UK contact number — and if you're a carer, the organisation or care home you're with. It's a safety measure so we can reach you if anything ever needs attention. None of it is shown to other members.
Can I look after more than one person?
Yes. You can create and manage several profiles from one account — a parent and an aunt, for example.
What can I see?
You can see who they have been matched with and how their scheduled calls are going, so you can keep an eye on things. You cannot listen to conversations — those are private.
How do I stop it?
You can pause matching, end a connection or delete the profile completely at any time from the settings page. Deletion removes their details from our systems.
Do they have to keep paying once they've made a friend?
No. There's no contract — cancel any time. We suggest keeping their natters within The Natter Network, because that's where calls stay recorded and their number stays private. But we're not trying to keep anyone paying: if they've found a friend, we've done our job.
Not sure where to start? Give our team a ring on 01483 953968 — we'll talk you through it.